<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Introduction Jacques emerges as a multifaceted professional, displaying acute attention to detail, strategic thinking, and a profound impact on colleagues' growth. His mentoring and active encouragement foster a collaborative, inclusive work environment. In healthcare, UX design, and photography, Jacques showcases a commitment to customer-centric solutions and an unwavering dedication to improvement. A positive and energetic leader, he consistently delivers exceptional results and stands out as a transformative force in various domains. Colleagues express gratitude for his mentorship, emphasising his role as a valued and inspiring team member. Jacques embodies qualities that make him highly regarded across diverse professional realms.

</aside>

Work Experience

Senior Product Manager

Microsoft, Oslo (2024 - Current)

Working with a large international team across several continents, dedicated to improving File Searching experiences within Windows 11 for M365 Enterprise customers. Prime application is Files, installed on over 120 million devices.

Product Manager

Dr.Dropin, Oslo (2022 - 2024)

Developed tech department's strategy, OKRs, team structure, and streamlined product management processes.
Increased profitability through UX improvements leading to an increase of conversion rate (bookings) by 8% in six months.
Increased profitability by improving microcopy in patient communication.
Reduced risk by developing a culture of experiments through A/B tests.
Reduced risk by implementing a culture of data decision-making by having and using data analysis.
Reduced busywork by prioritising merging web and mobile products to one source code.
Established a clear product manager framework for the company's success.
Mentored two fellow product managers, contributing to their growth.
Implemented now/next/later roadmap to improve expectations and transparency.

Skills: Copywriting · Product Design · Road Mapping · Discovery · Product Strategy · UX