<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Introduction Jacques emerges as a multifaceted professional, displaying acute attention to detail, strategic thinking, and a profound impact on colleagues' growth. His mentoring and active encouragement foster a collaborative, inclusive work environment. In healthcare, UX design, and photography, Jacques showcases a commitment to customer-centric solutions and an unwavering dedication to improvement. A positive and energetic leader, he consistently delivers exceptional results and stands out as a transformative force in various domains. Colleagues express gratitude for his mentorship, emphasising his role as a valued and inspiring team member. Jacques embodies qualities that make him highly regarded across diverse professional realms.

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Work Experience

Senior Product Manager

Microsoft, Oslo (2024 - Current)

Working with a large PM team on creating better file search experiences in Windows.

Product Manager

Dr.Dropin, Oslo (2022 - 2024)

Developed tech department's strategy, OKRs, team structure, and streamlined product management processes.
Increased profitability through UX improvements leading to an increase of conversion rate (bookings) by 8% in six months.
Increased profitability by improving microcopy in patient communication.
Reduced risk by developing a culture of experiments through A/B tests.
Reduced risk by implementing a culture of data decision-making by having and using data analysis.
Reduced busywork by prioritising merging web and mobile products to one source code.
Established a clear product manager framework for the company's success.
Mentored two fellow product managers, contributing to their growth.
Implemented now/next/later roadmap to improve expectations and transparency.

Skills: Copywriting · Product Design · Road Mapping · Discovery · Product Strategy · UX